#CRAZY BEAUTIFUL SALON JASPER AL FULL#

She showed lack of empathy and poor customer service. I was willing to pay extra money as well and was actually confused why I was being challenged as this would make your company money. I explained the situation and she refused to let me keep the two visits that I had scheduled.

#CRAZY BEAUTIFUL SALON JASPER AL FULL#

I received a call from Amy advising me that she changed my appointment to the full hour. My mother had passed away the week before it was scheduled and I needed a quick refill before her funeral so I booked a 30 minute refill the following week and kept my original appointment as well - anticipating that I would still need to go to that appointment a few days later. I had an appointment for an entire eyelash set scheduled in November. Unfortunately, I had an upsetting experience with a front desk girl named Amy. Each person demonstrated excellent customer service for the time I was there. I would like to recognize the great employees (lash girls and girl with red at at the front desk). I have recently made the decision to choose my membership and go to another lash studio for further maintenance. If I show up for my wedding appointment and itвЂ™s not on the books IвЂ™m canceling my membership and finding a new lash studio. ItвЂ™s a shame because the stylists are so good. How do my appointments just disappear? I didnвЂ™t imagine making those appointments and they were super important. But she said she had NO future appointments on the calendar for me! Luckily she still had availability for one of them, but the other one I had to re-book for a completely different day. The last time I was in I had booked two appointments for the end of October (for my wedding, so they were VERY important). Afterwards I asked the receptionist about my next appointments.

So then last night I go in for that fill, which was great. So I spent my weekend with a messed up eye even though I was more than willing to pay for the touch up and come in for my fill a few days later as scheduled. She kept trying to book me for a full hour but I repeatedly told her I could not because I had work. They had availability but refused to give it to me because it had been 12 days past my last fill and they said I couldnвЂ™t come in for a touch up past 10 days. Last week I tried to come in for a touch up, i had my fill scheduled for this week which I wanted to keep, but I desperately needed a weekend touch up and did not have a full hour of my time available with work.

Unfortunately this week I had two pretty big issues with reception. IвЂ™ve been coming here since April and have experienced nothing but great customer service and great lashes.

Crazy beautiful salon jasper al